The use of this Website and/ or our services constitutes your agreement to the following terms and conditions:
"Website" means all online content on twainghostwriting.com website pages.
"Customer," "You," "Yours" or means and refers to you and/ or any other person submitting an order to twainghostwriting.com on your behalf.
"Company," "We," "Our" or means and refers to twainghostwriting.com, a company registered under the laws of the State.
"Product or Services" means and refers to all services and products provided by twainghostwriting.com to customer in accordance with his/ her order.
"Order"means an order via phone or e-mail made by customer to purchase services or products provided by twainghostwriting.com. Orders are confirmed by down payments via check, credit card, cash receipt, bank wire transfer, Western Union, or PayPal transfer.
By submitting the Order and/ or payment, you are purchasing the Product for Your use only. All Products are drafted by freelance writers who transferred all rights and ownership regarding the Products to the Company. All Products are non-refundable and come with no warranties, expressed or implied. It is Your obligation to read these Terms and Conditions before submitting any Order and/ or payment to this Website.
It is important that you carefully read and understand the refund policy in order to have full knowledge of the privileges and limitations governed by the Professional Ghostwriter Policy. We offer refunds only in special cases and specified conditions, detailed as under:
The customer is entitled to 100% refund before our writers/ editors start working on the project.
If (for any reason) you change your mind and decide to discontinue your project with us after placing your order, you can ask for a refund within one hour of placing your order. A 15% processing fee will be charged in other cases.
Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under;
We believe in "On Time Delivery" but if, for any reason we fail to deliver the asked service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company's fault.
Refunds must be claimed within 30 days of delivery. Refunds claimed after the set time frame will not be entertained.
All the customers must note the deadline for claiming refund at the time of placing order.